The Cliq Connection Pricing 

• Monthly charge of $38 – no lock in contract or registration fees
• Funded from:
  03_222100911_0124_1_1: Low Cost AT – Communication and Information Equipment – Core 
  04_104_0125_6_1 Access Community Social and Rec Activ – Standard – Weekday 
  09_009_0117_6_3: Capacity Building – Skills Development and Training
• Note: The charge is for the online safety education platform, the app comes with this.

NDIA Managed participants must pay privately at $20 per month. 

Service Agreement & Terms of Use Agreement:

By downloading and logging into “The Cliq Connection” app, I agree to adhere to The Cliq Connections Service Agreement, Terms & Conditions, Guidelines & Community Standards and the below:

• I have read, understand and agree to adhere to the Terms and Conditions, my responsibilities and all parts of this document.
• I understand that harassing others, bullying others, using The Cliq Connection inappropriately, or not adhering to The Cliq Connection terms & conditions and community standards, will result in my profile being restricted.
• I agree to keep my login details private, and not share them with others unless discussed with The Cliq Connection Team (This is to keep all users safe and for your privacy and confidentiality!) Sharing login details may result in my profile being removed.
• I understand I may be contacted by The Cliq Connection to provide feedback or check in on my Cliq Connection usage.
• The Cliq Connection will contact me via text or email towards the end of my membership. I will need to notify The Cliq Connection if I wish to opt out of using the app.
• I understand if I cancel the service without providing 7 clear business days’ notice, I am not entitled to a full or pro-rata refund. I can delete my profile at any time however my membership access will not be paused.
• I have read the above information and understand the reasons for collecting information and the ways in which it may be used. I understand that it is my choice as to what information I provide, and that withholding or falsifying information may have an impact on the program and service delivery. I am aware I can access and view my information by request.
• If my NDIS funds are declined due to exhausted funds or expired plans, I acknowledge that I am liable for payment of supports rendered. The payment terms in this instance will be 14 days after issuance of the invoice.
• I understand that The Cliq Connection is not responsible or liable for actions that occur outside of the app. Including but not limited too- phone numbers, social media accounts or other contact/private details being exchanged between other users for further communication or meeting with other users in person.
• The Cliq Connection reserve the right to increase prices in line with the NDIS price guide.
• The Cliq Connection team will provide support over the phone or email to access, use, or work through any issues the user is having with The Cliq Connection; if the participant is calling or emailing frequently and/or for call durations longer then 5 minutes or requires more Indepth support to use the app, we will invoice the participants plan in 15 minute increments. We will refer to the website Frequently Asked Questions and video tutorials in the first instance.

The Cliq Connection Team Rights and Responsibilities:

When our team at The Cliq Connection sign this Service Agreement, it means we agree to:

• Providing you with the service or program you agreed to.
• Treating you with courtesy and respect.
• Listen to and respond to all feedback provided.
• Involve you in all decisions that are relevant to you.
• Comply with all relevant laws, including the NDIS act, legislation and guidelines.
• Protect your privacy and personal information.
• Keep accurate records of services provided to you.

Your Rights and Responsibilities:

As a participant accessing The Cliq Connection, you agree too:

• You will treat any employees or representatives of The Cliq Connection with courtesy and respect, acknowledging their legal and industrial rights to work in a safe environment.
• Notify The Cliq Connection of any changes to my NDIS plan, including plan manager/self-managed details.
• You will talk with The Cliq Connection about any concerns that may arise with your services.
• You will notify The Cliq Connection of any changes to your NDIS plan that may affect either The Cliq Connection or other service providers and if you stop being a participant in the NDIS.
• You accept the charges for the services provided by The Cliq Connection.

As a part of signing up for, and using The Cliq Connection, you agree to and are expected to adhere to our Terms & Conditions – you can read them HERE. These are in place to ensure you, and the other users, are accessing The Cliq Connection safely and having a positive and enjoyable experience. It’s important you be familiar with them; you can always ask someone within your support network to help you with this membershi