What is “The Cliq Connection”?

The Cliq Connection is a smartphone-based app, designed with NDIS participants in mind. It enables people with disabilities to connect with others online in a unique, fun & safe way.

Who can access The Cliq Connection?

The Cliq Connection is only available to NDIS participants within Australia. We have several identity checks in place to ensure people are who they say they are and have a current NDIS plan. This is all part of our commitment to safety online.

Where can I sign up for the Cliq Connection?

First step is to complete a referral form.  This allows us to confirm users details and keep everyone safe.   We will then set up your profile and send you log in details.  Once you have received your log in details, you can downloaded the Cliq Connection App from either the Apple App Store (or iPhone) or Google Play Store (for Android), open the app and use the login information that we have sent you.

We will send you a verification code. Why is this needed? It is to make sure the phone number you have entered is yours and the phone is in your possession.

How old do I need to be to use the Cliq Connection app?

As the Cliq Connection can be used to form relationships, there is a minimum age of 18 years to register. Safety online is of paramount importance to the Cliq Connection team.

Is there a cost to use the Cliq Connection and how can I pay?

$85 Registration fee- to set up your profile (1.5hrs @ $42.50) +
3 mth membership $45 per month
6 mth membership $35 per month
12 mth membership $25 per month
Charged from Core 04_104_0125_6_1 Access Community Social and Rec Active – Standard
1:1 Assistance $65/hr Capacity Building 15_037_0117_1_3 Skill Development And Training including Public
Transport Training

Is the Cliq Connection just for dating?

No! The Cliq Connection has been created to enable NDIS participants to make friends, meet companions or form relationships.

Why do I have to use my NDIS number?

There are a couple of reasons why your NDIS number is important.

• The Cliq Connecting is exclusively for NDIS Participants. Without a NDIS number, you cannot use the app,
• Having a NDIS number confirms you are in Australia,
• It forms part of our comprehensive identity check process.

Can NDIS Participants use mainstream dating apps?

The Cliq Connection was created to address the issue of judgement and discrimination some people with disabilities have experienced on mainstream dating apps. We believe everyone is worthy of love and want to remove the elephant in the room- your disability. We want you to be able to show up as your best self, not hide parts of who you are. We fully support NDIS Participants using other dating apps safely.

Does Cliq Connection have a swipe, messaging, or match limit?

When we designed The Cliq Connection app, some of the feedback we received from users of other apps was how frustrating it was to have limits on matching, messaging, or connecting. So, we have no limits! However, please be mindful that sending too many messages without a reply may result in your profile being reported.

HELP! Who can I contact if I have any issues?

Issues and bugs happen, but don’t worry we are here to help. You can reach the Cliq Connection team at hello@thecliqconnection.com.au or text/call on 1800 960 250 / 0488 316 498

Are there any rules I need to follow to use Cliq Connection?

All Cliq Connection app users must adhere to our Terms and Conditions, and Conditions Of Use whilst using the app. There is an expectation that users are kind, respectful, and accepting towards one another. Harassment or bullying of any kind will not be tolerated and may result in a cancellation of your membership.

Why did The Cliq Connection start?

Cheryl Drury is the woman behind The Cliq Connection. Through her work providing financial literacy to NDIS participants to help protect them from scams and fraud, she realised that a common theme with most people in the program was that they were all looking to make friends and form relationships but felt judged for their disabilities. She believes everyone is worthy of love and acceptance and should be able to be their true self online and in person. The Cliq Connection is an industry first NDIS exclusive app that she hopes will allow all people of all ages and abilities to form genuine friendships and relationships.

How do I create my profile?

This is the fun part! Let’s make your profile in the Cliq Connection app uniquely, unapologetically you! Upload a photo of yourself from your phone or take one right now to get step one ticked off the list! Now, this is meant to be fun, so relax and enjoy the process! Head over to our learning centre to get the full guide and get started. Cliq HERE.  

How do I connect with someone?

Once you have set up your profile in the Cliq Connection App, click on the connection icon in the menu. All of these people match with YOU! You might like the same sports, foods and be interested in the same thing- friendship or dating.

To connect with someone, send them a message using the envelope icon in the menu bar, this is your Cliq Inbox. Here, you can see all your connections and conversations. You can chat with people on the Cliq Connection App via voice messages or text messages.

How do I report someone?

Here at the Cliq Connection, we take harassment and bullying very seriously. When you sign up to use our app, you agree to our Terms and Conditions, and Conditions Of Use. This includes treating everyone with kindness and respect, no matter of race, religion, nationality, ethnicity, colour, size, gender identity, sexual orientation, or ability. When you aren’t treated how you deserve, we want to know about it.

There are a few ways to let us know about someone who is bothering you:

• From in the app, click on the person icon on the left of the menu bar. Find your connections and click Report This User.
• Send us a message to our Facebook page
• Send us an email to hello@thecliqconnection.com.au
• Talk to someone you trust.
• Our team will then be in touch with you.

How do I stop talking to someone?

Maybe you aren’t ‘Cliq-ing’ with someone on the Cliq Connection App like you were or thought you might. While we hope you will ‘Cliq’ with everyone, that isn’t always the case.

There are a couple of things you can do if you don’t want to talk to someone anymore;

• You don’t need to do anything other than ignore their messages.
• You can disconnect from them. From in the app, click on the person icon on the left of the menu bar. Find your connections and click Disconnect. This will remove all messages you have shared.